CUSTOMER CARE
At Kraft Illuminations, we value our customers and are committed to providing the best experience possible. Each lamp is crafted with dedication and attention to detail, and we want you to love your purchase. If you have any questions or concerns about your order, please don't hesitate to reach out to us at [email address]. Whether it's a question about shipping, product care, or troubleshooting, we're here to help. Your satisfaction is our priority, and we’ll work with you to ensure you have a smooth and enjoyable experience with Kraft Illuminations.
PRIVACY & SAFETY
At Kraft Illuminations, we take your privacy and security seriously. When you make a purchase on our website, your personal information (such as your name, address, and payment details) is securely processed through Wix, our trusted website hosting and domain provider. Wix adheres to strict security protocols to ensure your data is protected.
We only collect the information necessary to process your orders and provide a smooth shopping experience. Your data will never be shared with third parties, except as required for payment processing and shipping. For more details on how Wix handles your information, please refer to their Privacy Policy.
WHOLESALE INQUIRIES
Kraft Illuminations offers wholesale options for retailers interested in carrying our handmade rustic lamps. If you’re looking to bring our unique, one-of-a-kind pieces into your store or business, we’d love to discuss wholesale opportunities with you.
For inquiries, please contact us at [email address] with the subject line "Wholesale Inquiry." Include your business name, location, and any specific details about the products you're interested in. We’ll get back to you with our wholesale pricing, terms, and any other relevant information.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments